? Business Integrator Solutions / Services

We provide and execute


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  Consulting


BIS experts will perform for your business the following consulting services:
  • Optimization of current operating expenses and the costs of new procurements
  • Support of mergers and acquisitions, sale and purchase of companies in the part of execution processes and expertize for assets management, staff management, information technology and telecommunications
  • Analysis of the technical state of information systems (hardware and software)
  • Research of efficiency of software platforms in achievement of clients' business targets
  • Cost evaluation for systems operation
  • Analysis of network architecture, equipment, compliance to international and national standards
  • Analysis of business requirements and technical requirements
  • IT strategy development
  • Re-engineering or development of business processes in a company or company department and their business processes implementation
  • Project management, project implementation, team management, suppliers and customers management
  • Definition of software architecture for enterprise solutions
  • Establishment of operational or analytical reporting
  • Support for tendering processes
  • Expert analysis in telecommunications and IT

We are always ready to discuss specific needs for your business and will offer you the best suitable solution.


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  Audit


  • Analysis of problems in software
  • Audit of IT and technical infrastructure
  • Corporate network audit
  • Identification of revenue leakage and inefficient use
  • Identification of fraud schemes, estimation of losses
  • Checking if charging systems and billing systems for telecom operators
  • Checking of balance sheet assets and the actual assets of company


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  Business-solutions delivery


BIS provides services for the development and implementation of:
  • Integration Solutions
  • Corporate portals
  • Systems for automated data collection from remote sites
  • Analytical systems
  • Electronic document management systems
  • Distance learning systems
  • Mobile solutions
Implementation services include:
  • Determination of business cases with justification of solutions for the automation of various processes
  • Business and functional analysis
  • Mapping customer requirements to functionality of "out of the box" solutions and definition of the degree of required configuration and desired revisions
  • Development of the concept and technical design
  • Custom software development and configuration using the latest software technologies
  • Implementation services, including project management, team management, and other requirements
  • Support of solutions
  • Customer team trainings
  • Development of user documentation for customized solutions

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  Infrastructure management


BIS company offers services for monitoring and management of information systems, timely and high-quality resolutions of problems arising from the operation and modernization of IT systems. In order to reduce costs customers may delegate non-core functions of our experts.
  • Monitoring and management of infrastructure
  • Outsourcing of IT services
  • Information security systems outsourcing
  • Outsourcing of Project Management
  • IT out-staffing - providing our personnel to carry out tasks related to the support and maintenance of IT infrastructure

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  Technical Support


We offer you setup and provision of technical support for software and hardware systems you are operating, including:
  • Accept and registration of user requests
  • Identification and handling incidents and service requests
  • Accumulation of knowledge database for incidents resolution
  • Incidents life cycle management
  • Informing users regarding current status of their requests
  • Incidents resolutions timing control
  • Dispatching incidents to specialists with higher qualification
  • Informing users regarding scheduled activities, and applied changes